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Jims Restuarant

Original post made by loyal fan of Jims, Downtown, on Sep 6, 2009

I've been eating at Jims for years and lately have read some upsetting comments on Yelp. Those girls are going day in and day out. The cooks totally take pride in what they serve. I'm just curious does anyone read yelp and is what some of these people say is true. I love the girls they greet me with a hey hun how ya doing. I go back to the kitchen and the guys are always taking the time to say hey. I love it there, My family is all out of town and when im there its home to me. They treat me like family. But some say its losing it touch and they are rude. Just want to know what some of pleasantons patrons are thinking.

Comments (18)

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Posted by mac
a resident of Another Pleasanton neighborhood
on Sep 7, 2009 at 8:22 am

A group of ladies and I go there on a weekly basis. The food is always good and there is way too much of it. There is a waitress who is pretty testy, though, and it kind of puts some of us on edge. You don't want to always have to be the one trying to put your waitress at ease, but we do. It has become the "pre-thought" before we go, now. What mood will we ge?

Fortunately, last week was different and we were delighted to enjoy our time with complete friendliness and helpfullness.

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Posted by Tango
a resident of Vineyard Avenue
on Sep 7, 2009 at 8:48 am

My husband and I go to Jims almost every Sun. morning. We love it there and the gals even know our orders by heart. They are all so nice, If someone is grumpy, well we are all inritled to get up on the wrong side of the bed sometimes. I worked in the service field and I know you are on stage and need to put on a good front, but it is hard when your life is not going perfectly. Give the gals some slack.

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Posted by Jerry
a resident of Oak Hill
on Sep 7, 2009 at 10:33 am

If you dealt with the general public five days a week, as these ladies do, you just might not be as pleasant as someone would assume you should be. The general public can be a tough crowd...

Although it's a plus, I don't go to Jims for the foodservers. I go for the food. If you leave Jims hungry it means you didn't consume all your food...

Leave those ladies alone, they do a great job under the circumstances. Walk in their shoes for one day and see for yourself...

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Posted by mac
a resident of Another Pleasanton neighborhood
on Sep 7, 2009 at 3:56 pm

You had me with "dealt with the public" on that one. Regardless of our experience, we have always been upbeat and encouraging for that very reason, and have left heavy tips given how hard they work in a rather low paying job.

I could not do the job. period.

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Posted by Alex
a resident of Parkside
on Sep 7, 2009 at 6:38 pm

My family has been enjoying breakfast at Jim's for many years. We absolutely love the staff and the food. Frankly, I couldn't care less if we catch a waitress on a bit of a "cranky" day. We're all human, and, by and large, those folks do an excellent job serving their customers.

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Posted by McPleasanton
a resident of Vineyard Hills
on Sep 7, 2009 at 11:52 pm

There is a place called Jims? I dont know how Zorn, Stephanie and Dean are going to fell about this.

Breakfast joint rankings in Pleasanton:
1) Zorns
2) Jims
3) Stephanies
4) Deans
5) Who cares when you have the above 4 to choose from?

Jims is very good.

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Posted by Jane
a resident of Another Pleasanton neighborhood
on Sep 8, 2009 at 12:31 am

I waitressed for 10 years and never took my moods out on customers. I never felt that because my pay was low and I worked hard (and with the public) that that meant I could take my feelings about it out on customers.
I still don't think it does.
I know nothing about Jim's, but as a former waitress I believe there's no excuse to be rude to customers.

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Posted by resident
a resident of Another Pleasanton neighborhood
on Sep 8, 2009 at 7:32 am

I first encountered Jim and Sue in Castro Valley in the ‘80’s working for Doug’s. After Doug made his last trip to Dino’s another restaurant group (the Zorn’s crew) took over in Castro Valley and the food quality took a noticeable downturn. Years later when I returned to northern California, I was pleased and surprised to find that the head cook and head waitress combo had resurfaced in Pleasanton.

In my mind Jim’s represents something that is unique to American culture; the classic breakfast dinner. Simple, but tasty food is served in ridiculously generous portions, along with buckets of coffee and a little attitude. I visit as often as my waistline can stand.

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Posted by Davis
a resident of Birdland
on Sep 8, 2009 at 7:36 am

It’s the unofficial office of public employees from 8:00 AM to noon every day. Work? Why bother? I only have a few more years left “on the job” until I can collect my pension.

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Posted by KNOX
a resident of Sycamore Heights
on Sep 9, 2009 at 7:51 am

I love Jims, everytime I come home on leave I always make it a point to eat there. There is one woman who just seems to remember me everytime....and I'm only home for one week, twice a year! They do a great job and have GREAT food.

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Posted by loyal fan
a resident of Another Pleasanton neighborhood
on Sep 9, 2009 at 9:01 pm

Wow thats kinda of a shame that you have had that experience. Any chance you know what girl. I'm interested because maybe I could pass on a word of advice to her. Knowing them for such a time, again they are like family. And as I believe Jane said there is no reason for rudeness. Although I also was in the business I understand sometimes its hard to alway to be cheerful. But to repeatedly be rude is unexcusable. Maybe you can ask for a different girl if thats been the case sometimes its just personality conflict. Anyway thanks for all the feedback pleasanton's finest, you all have such valuable input. The loyal fan of Jim's.

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Posted by Bobby
a resident of Del Prado
on Sep 9, 2009 at 9:09 pm

great place to eat and great people working there.............that simple

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Posted by John
a resident of Highland Oaks
on Sep 9, 2009 at 10:52 pm

I tried Deans.. its decent, but I really like Jim's better.

I have been there several times in the past 6 months. The food has been great (and HUGE portions too) and the wait staff has been friendly, responsive and a pleasure.

Yelp isn't terribly useful. Almost everything on Yelp has about 2 1/2 to 3 1/2 stars. You have people who love it and rate it very high and then you have the people with the axes to grind. That leads to the average ratings for everything.

Don't take everything you read on Yelp seriously. Especially the negative reviews.

If you want a great breakfast.. try Jim's. Whenever I drive by the place, my car wants to guide me in there for some reason! :)

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Posted by Julie
a resident of Another Pleasanton neighborhood
on Sep 10, 2009 at 10:20 pm

Julie is a registered user.

I love Jim's, I just tend to forget about it! I try not to eat out a lot, but when I have visited Jim's, the experience has always been great. Thanks for reminding me about it!

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Posted by ptownright
a resident of Downtown
on Sep 11, 2009 at 12:12 pm

ptownright is a registered user.

Jim's is at the top of my list for food and service. My only problem is the long wait on weekend mornings. Especially with groups of 4+. When I have large groups I go to Vick's ... but I prefer Jim's.

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Posted by mooseturd
a resident of Pleasanton Valley
on Nov 8, 2009 at 10:06 am

mooseturd is a registered user.

Jim's is the best breakfast place in the whole state. I took a party of nine last Sunday and had no wait at 7:30 am.

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Posted by mooseturd
a resident of Pleasanton Valley
on Aug 21, 2011 at 6:54 pm

mooseturd is a registered user.

Time to update this topic. Jim's is still great. Had breakfast there this morning.

Posted by Name hidden
a resident of Ridgeview Commons

on Apr 26, 2017 at 7:43 pm

Due to repeated violations of our Terms of Use, comments from this poster are automatically removed. Why?

Sorry, but further commenting on this topic has been closed.

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