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Pleasanton school board approves reorganization of technological services

Original post made on Aug 26, 2022

The Pleasanton school board approved a reorganization plan earlier this month for the Information Technology Department that will see tech specialists assigned to multiple schools and work off a dispatch model.

Read the full story here Web Link posted Monday, August 22, 2022, 9:09 PM

Comments (5)

Posted by Frustrated Voter
a resident of Birdland
on Aug 26, 2022 at 5:01 pm

Frustrated Voter is a registered user.

There may be no comments yet because staff is gobsmacked that management thought this was a good idea, and then board-approved to implement. With 1:1 devices from fourth grade up, ViewSonic devices in classrooms, virtual meetings and cloud-based paperwork for grades, plan books, IEPs and interactive lessons, who though less support at sites was a good idea? Please don’t fall back on the tired “we’ll train teachers to troubleshoot these problems.” There are so many variables in tech, and constantly changing updates and glitches, that even the site techs often are stymied. Teachers can’t take the time away from teaching to troubleshoot; teaching comes first. Thats why teachers are in classrooms and, incidentally, the entire purpose of school. Hello? Did anyone ask a teacher or site tech before moving forward with this plan?

Posted by Kathleen Ruegsegger
a resident of Vintage Hills
on Aug 27, 2022 at 8:12 am

Kathleen Ruegsegger is a registered user.

One has to ask why techs weren’t looking for systemic problems in the first place. This makes it seem like it’s a new idea. And are we paying mileage for the techs to drive around or giving them a district car? This doesn’t seem very well thought out.

Posted by Jimmy The Jet
a resident of Another Pleasanton neighborhood
on Aug 27, 2022 at 12:43 pm

Jimmy The Jet is a registered user.

PUSD has in the past worked with teachers and Admin in a district Tech committee. This would be the kind of issue discussed. It is my understanding that Mr. Torres has not had a meeting with this group. Mr. Torres has been at his post for over a year.

"While that technician is not there, the teachers are not restricted or not without coverage because they could reach out to be able to use the remote support model," Hernandez said. I would like Mr. Torres and Mr. Hernandez try to trouble shoot Tech problems in a classroom with 24 TK students or 30+ middle schoolers. How many IT people are dedicated to the DO? Is there a remote model there?

The fact that Mr. Torres is not working with teacher leaders in tech is unfortunate. This is just a way to save a little money on the backs of teachers. With less IT people in the schools will those saved funds be given to teachers when teachers have solve tech issues on their own time? This shows that the district in out of touch with what's going on in the classroom.

BTW Cheryl Atkins is the ATP President

Posted by SHale99
a resident of Village High School
on Aug 29, 2022 at 3:50 pm

SHale99 is a registered user.

So far nobody has noticed the other change is the tech dept will operate 12 months vs just the school year; that is a big change.

Also, remote tech service is the way to go. A tech can be connected to several boxes at the same time and rarely needs 'assistance' from the end user.

Posted by Pleasanton Parent
a resident of Pleasanton Meadows
on Aug 30, 2022 at 7:37 pm

Pleasanton Parent is a registered user.

Yeah….let’s take more resources away from teachers and classrooms.

Another genius move by our pusd board. And they want control of a $400m slush fund.

Vote no

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