Las Positas College in Livermore now has two new tuition free, noncredit business certificates: customer services and small business management.
Both certificate programs last for 15 weeks in the span of seven courses exclusively online.
"The business department at LPC analyzed job data and met with our advisory board about what skills and training would be beneficial in the current and current workforce," LPC business professor Drew Patterson said. "These new certificate programs offer practical, real world skills that help people gain confidence, build their professional, and advance their careers."
The course capacity for each class is 44 students and each course will begin on the following dates:
* Sept. 7, "Attitude in the Workplace"
* Sept. 28, "Decision Making and Problem Solving"
* Oct. 9, "Customer Service"
* Nov. 9, "Time Building"
* Nov. 11, "Time Management"
* Jan. 1, "Legal Aspects of Small Business"
* Feb. 1, "Developing Your Business Plan"
According to Patterson, students can take all five fall classes and earn a customer service academic certificate. But if a student continues and takes all seven in the fall and spring, they can also earn a small business management certificate.
Customer service will have five courses running for three weeks. This program focuses on workplace readiness, interviewing, managing, decision making, and teamwork skills. Specific courses will include Attitude in the Workplace, Decision Making and Problem Solving, Customer Service, and Team Building and Team Management.
Small business management will be extended into a nine-week program from Jan. 11 to Feb. 19, 2021, so if students miss the opportunity to get their certificate in September, they can join the program in spring 2021.
Students will learn how to operate, manage and raise a small business with real-life management cases and projects. Courses will cover topics including Legal Aspects of Small Business, Developing Your Business Plan, and a student’s choice of any of the three previous customer service classes.
Classes will be held through Canvas and will be asynchronous, meaning there is no set time that students must log in. As long as they complete their work by its deadline, students are ready to go. A typical work week may include, according to Patterson, group projects, discussion posts, simulations, role-play, case studies, watching videos, and taking course quizzes.
At Las Positas College, non-credit classes like those in customer service and small business management are intended for students wanting to gain foundation knowledge and expand on existing skills. According to the college’s website, non-credit classes are created for students to enhance their learning for credit classes.
Non-credit programs do not contribute to the attainment of an associate’s degree, certificate of achievement, or a certificate of accomplishment as they do not appear on a student’s official transcript nor are transferable to another college. Students may earn a vocational certificate in light of completion, however. Anyone 18 or older can enroll in these courses.
“Non-credit classes offer personal development, career development, and intellectual growth opportunities while being tuition free,” Patterson said.
While the program is tuition-free, students will still be responsible for paying textbook and other additional fees. Financial aid and the California College Promise Grant will not be available for non-credit courses. Students who hold an F1/F2 and B1/B2 visa cannot enroll in these courses as well.