Town Square

Post a New Topic

AT&T gets OK to install 60-foot-high cell phone tower in Pleasanton's Valley Business Park

Original post made on Jul 23, 2013

The Pleasanton Planning Commission, in a unanimous vote, has approved a bid by AT&T Wireless to install a faux pine communications pole in Valley Business Park, which is located on Valley Avenue near Stanley Boulevard.

Read the full story here Web Link posted Tuesday, July 23, 2013, 7:25 AM

Comments (46)

Posted by Anon, a resident of Pleasanton Valley
on Jul 23, 2013 at 8:20 am

I live at Valley and Crestline and my husband works from home and we are both with AT&T wireless. Our cell phones do not work anywhere in this area including inside our house. We have to go outside to conduct phone calls on our cell phones. Not at the Post Office, along Black Ave., Valley Ave. or at Safeway (where we need them to work the most). So if this tower will allow me to use my phone as Verizon customers seem to be able to, then I am all for it!

Posted by Neighbor, a resident of Pleasanton Valley
on Jul 23, 2013 at 8:29 am

Hey Anon,
Instead of imposing upon your neighbors with a 60-foot tower in the neighborhood, have you thought about going with another company? It sounds like you and your husband have really thought this through.

Posted by Sam, a resident of Another Pleasanton neighborhood
on Jul 23, 2013 at 8:35 am

Let me understand this. It is ok to have cell phone towers everywhere else but not near you. That is silly. There is no science that says cell phones are dangerous. Put in the tower.

Posted by Fredo, a resident of Another Pleasanton neighborhood
on Jul 23, 2013 at 8:36 am

The loons need to get over it. The world's phone service is moving to mobile, and antennas are needed to make them work. I would much rather have a cell phone tower than the low-cost housing that is going to be going into the same vicinity. The low cost housing will affect property values about a thousand times worse than a cell phone tower.

Posted by Ron, a resident of Pleasanton Meadows
on Jul 23, 2013 at 8:37 am

That spot is the ideal spot for an AT&T Cell tower. That whole area around Santa Rita and Valley is a giant Black Hole for AT&T coverage. I have complained to AT&T for years about the coverage there...used Mark The Spot every chance I get. Their response has been...they know their coverage is bad ...but getting approval from Pleasanton has been very difficult.

As to the complaints about property values, aesthetics and health ...those are they standard (but always unfounded) complaints every time someone doesn't want a new Cell Tower build.

Lets not mess this up ....we need that tower to make sure that Pleasanton is heading toward the Best in Class Communications. Having multiple towers from multiple companies will help ensure we have survivable communications for our Police, Fire Fighters, and EMS when (not if) the Big Earthquake hits.

Posted by J.Warren, a resident of Another Pleasanton neighborhood
on Jul 23, 2013 at 9:04 am

We are in the Valley Avenue Business Park and have AT&T as our carrier. I understand that some tenants may have Verizon, Sprint or someone else. But as an owner and occupant for 13 years, we should have some say so in which carrier's tower is installed. We vote for AT&T.

Posted by Don, a resident of Ironwood
on Jul 23, 2013 at 9:12 am

I live in the Ironwood area off Busch Rd. & Valley Ave. and our reception here is very bad. I have to go outside to use my cell phone.

Posted by mooseturd, a resident of Pleasanton Valley
on Jul 23, 2013 at 9:46 am

mooseturd is a registered user.

Don't get your hopes up. Most of us live in homes with stucco exteriors. Below the stucco is CHICKEN WIRE. This makes the home a Faraday cage (look it up) with holes for doors and windows. If the windows are coated glass, they block the signal too. A cell signal that penetrates this barrier would probably start grass fires.

Posted by Randy, a resident of Mission Park
on Jul 23, 2013 at 10:02 am

I doubt it will help much in my neighborhood, but if it helps downtown or around the post office area then lets get this "tree" planted. There are two schools near that location that depend on cell phones during an emergency, sure would be nice to know they will be able to work when needed.

Posted by Alice, a resident of Another Pleasanton neighborhood
on Jul 23, 2013 at 10:10 am

We live off of Valley and Kolln. My husband works for Sony and is FORCED by the company to have AT&T service. He cannot get reception on his phone unless it is balanced on a certain spot in his office. That doesn't even always work. He has to go outside to make phone calls. It is ridiculous! Who wants to stand outside in bad weather to make or take a phone call while at home! I have Verizon and have no problems at all. Everyone wants good cell phone service, but not near them. We all need good cell phone service, whatever the reason! Plant the darn tree!

Posted by David, a resident of Pleasanton Heights
on Jul 23, 2013 at 10:29 am

Build it. Cell phone coverage is dismal in this town. The only towers are in Livermore, or down by Sunol. We need coverage in Pleasanton.

Posted by VZN, a resident of Canyon Oaks
on Jul 23, 2013 at 12:04 pm

i solved the problem of AT&T's horrible reception in this town a few years ago. i went with verizon. haven't looked back since.

Posted by john, a resident of Another Pleasanton neighborhood
on Jul 23, 2013 at 1:32 pm

I live in the Shadow Cliff neighborhood and have a very good rate locked in with AT&T. This antenna is really needed. Please build it.

Posted by Curious, a resident of Del Prado
on Jul 23, 2013 at 1:54 pm

Here is a novel idea, rather than each company putting up separate towers blighting the skyline, why don't they adopt the European and Japanese and Korean and other forward thinking countries. In those countries, the mobile phone service providers work together with the government to develop the tower infrastructure and then all the carriers use the same towers for their signals. Most Western Europeans countries, Japan, and Korea have excellent coverage, fast data rates, and not many black holes even in rural areas.

I know I will hear cries of "Socialism" and worse, but the system works. We are just too shortsighted and the companies are too focused on profit to work together to provide better service.

Posted by Jim the AT&T guy, a resident of another community
on Jul 23, 2013 at 3:29 pm

AT&T wireless customers can call in or visit a store and ask for a free or reduced price on a microcell. You plug the microcell in to the wall, and attach a CAT5 cable to your internet or wi-fi router, and you have a mini cell site in your house. No software required, it's very simple to use. No additional monthly cost. I know people who went from no bars or 1 bar to 5 bars

Full disclosure. I am an AT&T employee.

Posted by franco, a resident of Vineyard Hills
on Jul 23, 2013 at 3:40 pm

franco is a registered user.

AT&T and T-Mobile are the only two carriers in the U. S. to use GSM technology while everybody else uses CDMA. There are far more CDMA towers everywhere throughout the U. S. than there are GSM towers. That's why your AT&T or T-Mobile phone cannot roam in other's coverage areas. You just have to wait for AT&T to build a tower in your area. I just returned from Trinity Lake in northern California and my Sprint phone did fine roaming on the CDMA coverage in that location. The AT&T phones of others were dead the entire time.

Posted by Verizon, a resident of Another Pleasanton neighborhood
on Jul 23, 2013 at 4:17 pm

I live & circulate in Valley& Santa Rita area. I've always been Verizon and have always had difficulty. I have to go outside. Don't Verizon & att use the same towers in town ? they certainly should be made to, if not.
The franchise that I really hate is Comcast, rates and service. I wish Pleanton would call them on the carpet for us...and get competitive bids. They shouldn't be allowed to rob us blind,

Posted by Rick, a resident of Another Pleasanton neighborhood
on Jul 23, 2013 at 6:16 pm

A perfect location for the tower. I hope this goes though. It has been very well planned for,.

Posted by Luddite, a resident of Downtown
on Jul 24, 2013 at 8:11 am

Have you tried using a land line? Very reliable

Posted by KA, a resident of Ironwood
on Jul 24, 2013 at 8:17 am

Can't switch carriers cause of the contracts we are locked into for a long time - we need good coverage with A T and T and if the tower will provide it, I say let's go for it.

After many complaints, AT and T gave us an m cell and it doesn't work most of the time either.

Posted by ch, a resident of Another Pleasanton neighborhood
on Jul 24, 2013 at 8:32 am

fyi - regarding the mircocell for ATT. I tried to get that before I switched to Verizon. The cost to me was $99 PLUS $12/month. I am not an employee of ATT.

Posted by Sticking with AT&T, a resident of Another Pleasanton neighborhood
on Jul 24, 2013 at 8:39 am

One very good reason to go with AT&T is that they do use GSM technology - which the rest of the world uses. The key benefit I have with my AT&T phone is the ability to make a call as well as transmit data. EX: Talking to someone on a call and also needing to search the internet simultaneously.

The feature alone is one I use constantly. Having to pick whether I am on a call or need to use data services is crazy.

Just 1 reason why GSM is my choice. And, the improvements in AT&T quality and coverage have been astounding. If Pleasanton can allow this new tower - it just gets better.

They want great coverage - that's their business. Cities need to provide for the towers.

Posted by Karla, a resident of Danbury Park
on Jul 24, 2013 at 8:52 am

Jim from AT&T is CORRECT! We live in Danbury Park (Valley and Santa Rita and we, too, have a microcell. We have 5 bars all the time at home. They are great and very inexpensive.
Of course being at Safeway is another issue. But when I am there, I am there to grocery shop, not talk on my phone (unlike too many others who are oblivious to everyone around them including their ill behaved children).

Posted by Don, a resident of Ironwood
on Jul 24, 2013 at 8:56 am

All of these comments are interesting and valuable information that needs to be considered. I happen to be a School Crossing Guard and I am one of two on Valley Ave. We need our cell phones to work, as mentioned by someone else, in case of an emergency situation. My signal is very weak at times at my corner and any help would be welcome.

Posted by Anthony R.H., a resident of Deer Oaks/Twelve Oaks
on Jul 24, 2013 at 9:01 am

Since 2010 there has been an increase of over 37 Million new cell/smart phone users (tablet users not figured in btw) and almost 12 Million fewer landline subscriptions in the United States. By some accounts we have already exceeded the maximum capacity of the current wireless infrastructure of not just AT&T but for Sprint and T-Mobile as well.

So if you want to continue to talk, surf, text, download and use your Smartphone as a primary means to no only communicate but for all your other daily E-Needs, get used to the fake firs as bandwidth requirements are likely to quadruple over the next 3-5 years.

Posted by Citizen, a resident of Another Pleasanton neighborhood
on Jul 24, 2013 at 9:27 am

It appears most want the tower except the NIMBYs and wanna-be high school physics teachers!

Posted by William, a resident of Pleasanton Valley
on Jul 24, 2013 at 10:16 am

Interesting comments but many are not correct.

Here is where you can look up cell towers:

Web Link

Note that the majority of cell antenna installations are not strictly towers.

I think you will be surprised at the current locations and what they look like here in pleasanton. Compared to power lines especially higher power ones, cell towers are insignificant. Look at the current one near Valley/Stanley compared to the nearby power lines.

The towers are shared in many instances and may be owned by the major companies or others. You can easily look it up on the referenced website.

As others have noted it is absurd that our city has poor coverage and this addition will certainly help. This tower will not negatively affect either property values or health.

Posted by Sticking with AT&T, a resident of Another Pleasanton neighborhood
on Jul 24, 2013 at 10:50 am

I might suggest for those not able to attend the meeting tonight....

Send the commission an e mail simply asking them to APPROVE the cell tower build.

E Mail:


Posted by keepwatching, a resident of Another Pleasanton neighborhood
on Jul 24, 2013 at 12:29 pm

Keep track of what happens tonight as it will probably get appealed to the City Council. Should it be appealed, it will be important for all of us to email the council supporting the tower and also ask them to change the ridiculous ordinance for these things.

Posted by Verizon, a resident of Another Pleasanton neighborhood
on Jul 24, 2013 at 1:26 pm

We should not be prevented from communicating with the current tools of the day, just because of a few luddites. We have a right to talk, hear, and be heard.

Posted by former VZN cust, a resident of Highland Oaks
on Jul 24, 2013 at 1:48 pm

"VZN" wrote:
" ... i went with verizon. haven't looked back since."

Just wait until you need customer service.

Posted by Jezz, a resident of Del Prado
on Jul 24, 2013 at 1:52 pm

What was the outcome? Are they allowing it?

Posted by PW, a resident of Birdland
on Jul 24, 2013 at 6:21 pm

I'm over in the gasllight area. AT&T service (which I'm locked into from work) is horrible as everyone else has stated. There is only one way to fix this.....a new cell tower. I have a microcell too, and that helps some. But not enough! Please let AT&T fix their service!

Posted by Tony, a resident of Sycamore Heights
on Jul 25, 2013 at 12:05 am

Travel to that area every weekend. AT&T customer. Would like better signal there, as I can not use my iPhone to make or get calls there.

Posted by Steve, a resident of Ironwood
on Jul 25, 2013 at 7:52 am

Anyone go to the meeting and can report on what happened with this?


Posted by Ron, a resident of Pleasanton Meadows
on Jul 25, 2013 at 8:14 pm

Planning Commission approved it.

Posted by Manny, a resident of Vintage Hills Elementary School
on Jul 26, 2013 at 9:57 am

Good approval Pleasanton. Glad we're making positive changes for the city. Obviously this is a big issue for many residents. Switching carriers or getting microcell don't fix the real issue. This is the right way to do it.

Posted by Kumar, a resident of Another Pleasanton neighborhood
on Jul 26, 2013 at 10:55 am

We live in shadow cliff neighborhood and we been having ATT signal issue for the longest time, numerous complaints to ATT nothing happened and recently I got a microcell from ATT which is also iffy, it works only 40-50% of the time. This tower will be relief for us. We do work from home time to time and this will definitely help not only us but all the families around the Vintage hills and shadow cliff neighborhood.
IMO this is the right way to do it.

Posted by KC, a resident of Stoneridge Park
on Jul 26, 2013 at 12:18 pm

Go to ATT store and get a microcell. It acts like your own mini cell tower inside ur home which connect to your router and boost the cell signal. This resolves all drop calls. Problem solved!

Posted by Anon, a resident of Pleasanton Valley
on Jul 26, 2013 at 3:48 pm

Thanks for all the feedback. I am the original post on the thread, and we will go get the microcell. FYI neighbor, we have 3 companies in our household AT&T, Sprint, and Virgin. We would never want to impose anything on our neighbors. I think if you came to my neighborhood you would know we take pride in it, and being part of it and the opinion of our original owners takes precedent over our views. Sounds like our community overwhelming is on support of the tower. Thank you City of Pleasanton.

Posted by hoops, a resident of Mohr Park
on Jul 27, 2013 at 9:08 am

To the guy who posted that because you live in a stucco house with coated windows cells will not work......well I am not a scientist but I will say that millions of people live in stucco homes with coated windows and they do get cell reception just fine so you better do some more research.
Thank you for approving the $%#@#% tower,finally!The greatest situation was when I had ATT uverse for my TV,internet and home phone and ATT for my cell.My uverse went down and I had to call ATT on my cell and walk about 300 feet out of my house and talk to uverse customer service who wanted me to go back inside and do a few things and I would lose the calls and have to start all over.3 hours of ridiculousness that I will forever hold dear to my heart.I then switched to directv,bought an ooma and now with this new tower all should be harmonious.

Posted by Brian, a resident of California Reflections
on Feb 18, 2014 at 1:15 pm

Coverage sucks in my 'hood. One bar downstairs, Maybe two bars upstairs. Calls are often choppy or just fail. The area where the proposed tower is located is an industrial area. It could use a 'tree' to spruce up the area. Although, why bother with a mono-pine tower. They fool no when when stuck out by themselves. Some are definitely better looking than others though.

Posted by john, a resident of Another Pleasanton neighborhood
on Feb 18, 2014 at 1:58 pm

I manager at the AT&T store on Hopyard said this antenna was currently being held up by the FCC. They were hoping to have it installed by next year.

Posted by Cholo, a resident of Livermore
on Feb 18, 2014 at 2:35 pm

Is this in anyway tied into government spying on citizens...just asking.

Posted by john, a resident of Another Pleasanton neighborhood
on May 31, 2014 at 10:30 am

Seems to be no progress on this. I tried calling AT&T, but they had nothing.

Posted by Cholo, a resident of Livermore
on May 31, 2014 at 3:08 pm

hmmmmmmmmmmmmm...don't be surprised if it's used by a federal agency to spy on everybody...i rest my case...

If you were a member and logged in you could track comments from this story.

Post a comment

Posting an item on Town Square is simple and requires no registration. Just complete this form and hit "submit" and your topic will appear online. Please be respectful and truthful in your postings so Town Square will continue to be a thoughtful gathering place for sharing community information and opinion. All postings are subject to our TERMS OF USE, and may be deleted if deemed inappropriate by our staff.

We prefer that you use your real name, but you may use any "member" name you wish.

Name: *

Select your neighborhood or school community: *

Comment: *

Verification code: *
Enter the verification code exactly as shown, using capital and lowercase letters, in the multi-colored box.

*Required Fields

and my friend here will have the kibble."
By Tom Cushing | 12 comments | 1,297 views

Sentinels of Freedom Newsletter
By Roz Rogoff | 0 comments | 787 views

Understanding Early Decision in College Admissions
By Elizabeth LaScala | 0 comments | 253 views

When those covering the news become the news
By Gina Channell-Allen | 0 comments | 246 views